Shipping Policy

Thank you for visiting and shopping at ElevateMe.org. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost

Standard 5 -7 business days:

• Free for purchases in excess of $45

• Flat rate shipping of 5.99 for purchases less than $45.
  

Two to Three Days/2-3 business days $12.99

Overnight * 1-2 business days $18.99

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

ElevateMe.org ships to addresses within the continental United States. Including P.O., APO/FPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

ElevateMe.org is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

ElevateMe.org is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the continental United States

Returns Policy

Digital Goods:

We have a 30 day money back, no excuses policy regarding our paid digital courses.

*Live steamed or In Person courses/workshops fall under our Services return policy.

Products:

We offer a full money back guarantee for all purchases made on our website. You have 15 days to return custom made and general products purchased through our Elevation Tools store. Products must be returned unopened and unused in order for you to obtain a full refund. The customer is responsible for any shipping charges incurred for the return of purchased items. Products that have been damaged by the customer or were deemed undesirable upon arrival will bear a surcharge of 15% of the original purchase price. 85% of the purchase price will be reimbursed to the customer for such returns.

After 15 days, you will no longer be eligible and won't be able to receive a refund. We encourage our customers to try the products immediately after their purchase to ensure their satisfaction prior to the close of the return window.

Services:

Our Services include consulting and live streaming or in person workshops and speaking engagements. The customer has 30 days to dispute the quality of the services administered in writing to admin@elevateme.org. Upon reviewing a dispute of services that falls within the specified return window, and the dispute cannot be amicably arbitrated, the customer will receive a refund for part of the total cost of services rendered. Each service dispute will be thoroughly reviewed and, if applicable, refunded in part or in full on a case by case basis.